Applebee's Grill + Bar - Winter Haven, Florida

EBONY BURGOS

My family and I waited over 10 minutes to be seated and the waitress just walked passed giving eye contact multiple times. The place was empty only 2 people at the bar and two families already seated and eating. Even one of the guest seated was looking confused why we have not been served. It was clear we were the only blacks in there and maybe it wasn’t our day! Maybe they should hold a sign out next time saying “blacks aren’t allowed” . I haven’t been to this place in years but was in town visiting my family and decided to grab a bite. As we was leaving out after still not being served a group of “non blacks” walked in. My nephew went back in and they was seated immediately. Definitely won’t be back to this racist establishment!!!

Crossroad Reviews

Went today because myself and my family had gotten two $25 gift cards from fetch. Ended up paying under $5 for all four of us to eat which was great. Food was amazing however my pasta was not really hot but it was fine.

Paid with the gift cards and my credit card for the just over $4 that we went over. And then went to the bathroom. Came out to leave and was accosted by our server wanting to know why we didn’t tip.

Please don’t do this to your customers. I shouldn’t have to explain to you that we’ve been HOMELESS for almost a year and the ONLY reason we were even here was because we were fortunate enough to have enough rewards to get those gift cards.

Please do not bother your customers they either tip or they don’t. Let it go. But having to explain our situation shouldn’t have had to happen.

yeah “yeah”

Met the new manager Mary, she was an absolute delight. Very friendly and and funny. She gave us dinner and a show. She was welcoming and made us feel like family. The food was great and our server was very nice as well. About time this location got someone that cares. We will definitely be back

boob noon

as a bartender, server, and manager this is the worst place i have eaten at. i don’t know if the server expected us not to tip because my boyfriend and i are young but WOW. horrid. it wasn’t busy and it was a 20 min wait, 10 minutes for her to get to us, 25 mins to get our drinks cause they sat in at the bar. food arrived before our drinks. multiple staff walked by our dying drinks in the well and didn’t assist in running them. the drink was not a standard pour, bartender over poured badly. bfs modelo tasted like it was cooled, taken out of the fridge, and re cooled leaving a vinegar taste. i tipped only cause the server was sweet. i understand its close to close, but we were gonna be quick. also when you see a guest not drinking their drink, you’re supposed to ask why and try to fix the situation. not ignore it. i arrived an hour and half before close hoping to leave an hour before close. i hope it was a bad day for her, or she was new. she had a few tables, one a one top. perhaps attending 10 people. which most were already finished eating. horrible horrible never coming back.

Rafael Corps Torres

Went in for the ALL YOU CAN EAT RIBLETS, BONELESS WINGS, AND SHRIMP.

The GOOD
Ribs and boneless wings tasted good.
Good Service

The BAD
Shrimp did not taste good, tasted as if they were left out too long.
Found a date tag in my sons Mac and cheese.

Caitlyn Soucy

When you go please ask for Tatum! He is the sweetest, goofiest server I’ve ever met. I will be going back soon, and requesting him. Order a soup, no salad. They go together so he will be confused. Also ask him how his Halloween season is going! Him and his girlfriend love it. If you remember also ask about the circle K.

Dianne Mullen

Four of us for lunch, all satisfied with their meals. It was a busy Sunday afternoon so service was probably slower than normal. Extra dressing took a while, one person's fries arrived late, and took a while for the second bottle of Corona to arrive. Still, we enjoyed our meals and would come back again.

Vickie Bowman

Arrived at 10 pm. Originally sat at the bar, many dirty dishes scattered about, counter top was sticky. The staff ignored us, then told me that they think someone was still sitting at the spot we sat down at, napkins were on the plates. Nobody came over in 10 minutes to sit there, but waitresses were to busy chatting to help us, so we went and got a booth. That waiter was polite fast and efficient. The food was decent, the beer cheese though was grainy and very salty, the soft pretzels were delicious. The blackberry lemonade was tasty.